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Contact Us
8:00am - 5:00pm
Monday - Friday (excluding holidays - see list of holidays below)
(806) 775-2509
All Other Times (806) 775-2555
Please Note: Payment posting occurs when a confirmation number has been generated during business hours. Payments received after business hours will be processed the following business day.
Account Information
Electronically Click Here for Requests For Service
In Person Business Office
1301 Broadway
Lubbock, TX 79401
8:00am - 5:00pm Monday - Friday
Click Here To See A Map
By Phone (806) 775-3409
(automated payment system)
(806) 775-2509
(customer service representative)
Other Services
After Hours Reconnections (806) 775-2509
5:00pm - 8:30pm Monday - Friday
Non-Bill Related Emergencies (806) 775-2555
24 hrs a day
Engineering (806) 775-2553
8:00am - 5:00pm Monday - Friday
The LP&L business office will be closed to observe the following holidays:
New Year’s Day
Martin Luther King Jr. Day
Good Friday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day and Friday after Thanksgiving Day
Christmas Eve
Christmas Day
Last Date: 12-10-13

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Copyright 1996 - 2014 Lubbock Power & Light
1301 Broadway, Lubbock, TX 79401 (806) 775-2509